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    At the SHIEC Conference, Payers and Social Service Providers Highlight Collaboration Plans with HIEs

    September 1, 2017

    Published by Mark Hagland, Healthcare Informatics

    Health plan and social service organizations agreed on the need to collaborate with HIEs, this week in Indianapolis.
    At the SHIEC Annual Conference held this week at the Crowne Plaza Union Station Downtown Indianapolis, and sponsored by SHIEC, the Strategic Health Information Exchange Collaborative, leaders from a wide range of stakeholder groups led presentations and panel discussions that articulated why they’re collaborating with health information exchanges (HIEs) on a variety of emerging and ongoing initiatives, with the dominant theme that of community health enhancement.

    On Wednesday morning, August 30, two panels in particular shed light on some of those collaborative efforts. First came “Linking Social Factors to Health and Community Information Exchanges: 2-1-1 Connects the Dots,” which was presented by John Ohanian, president and CEO of 2-1-1 San Diego, and William York, executive vice president of that organization. That panel was followed by “HIE Payer Use Cases,” in which the panelists were Susan Beaton, R.N., M.S.N., vice president, provider services, care management & risk, at BlueCross BlueShield of Nebraska (BCBSNE; Omaha); Michael Heidenreich, HIE program manager, at PacificSource Health Plans (Bend, Ore.), and Teresa Rivera, president and CEO, Utah Health Information Network (UHIN; San Diego).

    As the first speaker on the payer panel, BCBSNE’s Beaton told the audience of HIE leaders that she continues to be very excited by all the innovative work that her organization has been able to do collaboratively with Deb Bass, CEO of the Nebraska Health Information Collaborative (NeHII), and her colleagues there, and with local provider groups.

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